Follow the tips below when taking your photo! If you aren't able to follow these steps exactly, don't worry! We have a dedicated team who check all orders and photos as they come in.

If your photo doesn't meet our criteria, we'll let you know and help you choose a more suitable one!

  • Take the photo in natural daylight
  • Take the photo at an arm's length and at eye level
  • Make sure everything you want in the portrait is in frame - we can't add missing facial features!
  • Avoid wearing accessories like hats and shades for best results, normal glasses are fine though
  • Make sure the photo is not blurry